Team Systems
Your team should grow in rooms you're not in.
If you’ve read the book, you know the picture Ben draws in Chapter 14: the hub and the ring.
Most teams are hubs. Every webinar, every three-way call, every new person’s first week runs through one leader’s phone. It works, right up until it doesn’t, because a hub teaches every new person the wrong lesson: you need a Julia.
Servant leaders build rings. A ring has a rhythm at the center instead of a person: a daily presentation that runs whether any one leader shows up, follow-up that belongs to the inviter instead of piling up at the top, and a path so simple that your newest person can hand it to their newest person in week one.
The hub
Everything routes through one person. Growth stops at that person’s calendar.
The ring
A rhythm sits at the center, not a person. The room runs whether or not you’re in it.
You can build a ring with a spreadsheet, a calendar, and discipline. Julia started that way. But at some point, most growing teams reach for a team system: software built to hold the rhythm so the leader can hold the people.
This page is where we share the tools we know.
What to look for in a team system
Whatever tool you choose, from whatever company, hold it to the standards the book teaches. A team system serves you if it does four things.
It tracks who invites who
It makes the presentation a place, not a performance
It gives your newest person one clear daily action
It measures activity, not just results
If a tool does those four things, it’s building the ring with you. If it doesn’t, it’s a prettier hub.